Read the staff profile for Olivier Kazmierczak, Head of Digital Information Systems
Olivier Kazmierczak joined the Museum in 2007. He is responsible for overseeing the strategy, budget, staff, infrastructure, change management and development projects, vendor management and operations for the Museum's telecommunication and information systems, including its website. His responsibilities also include overseeing the development and standards for interactive, audio-guides and audio-visual presentations for the Museum galleries.
Olivier was a board member of the Statutory Board of the National Museum of Ireland, and its Corporate and Development committee between October 2010 and October 2015.
Background & Career
Olivier has over 26 years of professional experience. Prior to joining the Museum, he worked with the multinational company EMC, in its Captiva Business Unit (enterprise software in digitisation, input management, document and enterprise content management systems), in France and in Ireland, as site/agency director of a software development centre and professional services agency, and as worldwide process improvement programme & quality director.
Previous experience includes project, website and scientific data management with the Irish Marine Institute, and consultancy in technology transfer, change management, knowledge management, web and enterprise content management and custom software development, as well as photography, video-editing and multimedia production.
His interests include the application of modern management techniques in cultural institutions. His research in this domain includes the comparison of online and onsite audiences, the use of technology to widen audiences and increase engagement, segmentation, service marketing, corporate sponsorship, crowdfunding and individual giving. This research led to direct and positive applications on operations and strategies in the National Museum.
Olivier holds three master's degrees: an MBA with distinction/first class honours, a Master degree from Trinity College Dublin (MSc. – Management of Information Systems), and a "Diplôme d’Ingénieur" (French Master degree in Engineering – Material Sciences, Applied Physics and Nuclear Engineering).
Professional training includes best practices and methodologies in process management & improvement (Lean, 6Sigma, ISO 9000, CMMI, ITIL) and in project management (Prince2, Scrum, PMI).